Contact Information

We are here to help, here are a few solutions:

Call the Support Team

Our Help Desk hours are 8-5 CST Monday thru Friday and on-call Specialists are available after hours at 1-866-803-3720.

Email the Support Team

Email us at support@championmt.com and a Specialist will respond within 24 hours. We look forward to helping you.

Help Center

View our fully integrated help center, built in to every page of GraftTracker and UDITracker.

Our Specialists
are available by phone at

866-803-3720
Available M-F 8am-5pm CST
One of the best selling points for GraftTracker® is the excellent telephone support you provide. You are always consistent, timely, friendly and professional. I think it’s the people behind the software that make a product what it is today. There’s nothing more frustrating than not being able to get good support! Also, I think GraftTracker® is very reasonable (financially speaking) and is relatively easy and user-friendly.

Business Coordinator of Peri-Op Services
San Ramon, CA

GraftTracker® has been great. The interface between Picis, our O.R. system, and GraftTracker® is up and running. The interface populates the case entry fields from procedures that used tissue. Thanks for the great service.

Gregg Ruhren
Inventory Control Coordinator
Newark Beth Israel Medical Center

We were in need of a tissue tracking system that was fool proof and GraftTracker® has worked out great. It is very easy for staff members to log in items as they are being used so no data is lost or not recorded. I also thought it might be a difficult project to manage but the people at GRAFTTRACKER® MADE IT VERY EASY. We are very pleased.

Patti Griffin
Phoebe North Hospital
HCA Healthcare

What I like best about GraftTracker® is the ease of implementation, the customer support, the easy to read screens, and the ability to run reports. The company has provided compliance to Joint Commission Standards and has made accessibility to available inventory just a matter of a couple of key strokes.

Phyllis Peterson MSN, CNOR
Advanced Practice Nurse-Periop
Englewood Hospital & Medical Center

The best thing I love about GraftTracker® is that I can easily search for any bone and tissue using a lot # if I have it, or by the patient medical record number. It has made my life easier in regards to tracking bone and tissue for this facility. I look forward to hopefully utilizing the non bone and tissue program as well.

Joanne Denaro-Wardlaw
Perioperative Resources Coordinator
Suburban Hospital

Since our go-live date 12/2009, UDITracker has been a user friendly software tool to help our hospital track, use and manage tissues and implants. All menus are easy to maneuver around in. I am looking forward to other enhancements in the software as time goes by. When we need help with anything, we have been given prompt and courteous customer service.

Caroline McCall
Clinical Systems Coordinator
Howard University Hospital

What used to take days, now takes hours - I love UDITracker®! I don't know what I would do without it. This has to be one of the best investments our hospital has made. The (UDITracker®) staff is very knowledgeable and helpful. UDITracker® is a must for every hospital!

Sandie Skinner
Inventory Coordinator/Supplier Chain Management
Central DuPage Hospital

What used to take days, now takes hours - I love UDITracker®! I don't know what I would do without it. This has to be one of the best investments our hospital has made. The (UDITracker®) staff is very knowledgeable and helpful. UDITracker® is a must for every hospital!

Sandie Skinner
Inventory Coordinator/Supplier Chain Management
Central DuPage Hospital

I have found that working with Champion Medical Technologies has been a positive experience, that everyone has made it easy to follow. As you know we have had some problems with getting some of the staff to come around but it looks like things are going great and everyone knows that if there is trouble that you are just a call away. It's been an all around Great Experience and we look forward to a long working relationship.

Donice Parsegian
Regional Buyer
Sutter West Bay Region

Home » Customer Support

We are here to help.

In addition to our fully integrated help center built in to every page of GraftTracker and UDITracker, we are here for you 24/7. Our Customer Support Team at Champion is the most well trained in the industry. With over 20 years of experience in medical device tracking, they are knowledgeable in every facet of tissue and UDI inventory management. They are not only experts in providing help desk support for our software products, but they can also provide the following support to your staff:

Assistance with categorizing tissue and non-tissue products
Answers about tissue and implantable device tracking regulation inquiries
Advice on tissue storage
Guidance in chain of custody issues as they relate to implantable devices
Provide additional training sessions for new employees
Advise hospitals in fully utilizing the many features of our software solutions

These support services and many more make our Customer Support Team the best in the device tracking marketplace. They are a major reason we are the #1 Tracking & Implant Service in the U.S.

Champion Medical Technologies (CMT) is an applied information technology company dedicated to revolutionizing how the medical industry tracks valuable inventory. Their programs are designed to help their clients manage their growing inventory of expensive medical products, including human tissue grafts, Orthopedic, Cardiovascular and Neurosurgical Implants (e.g. heart valves, hip/knee implants, stents), while improving patient safety and ensuring Joint Commission and FDA compliance. Their customers represent top hospital groups nationwide. With services UDITracker® (implant tracking software), GraftTracker® (tissue tracking software) and award-winning RecallConnect™ (recall management system), CMT has saved its clients millions of dollars by improving their ability to reduce waste and provide efficient response to device recalls to increase patient safety and decrease liability to hospitals nationwide.